Services | Luxury Villas Phuket

Luxury Villas Phuket is glad to welcome you. Your stay should be as perfect as possible, and for this reason we have set a standard of service which we believe is even better than five-star.

Your butler is on call 24/7. Your housekeeper is at your disposal daily from 9am to 5pm for cleaning, laundry, breakfast and will be happy to serve you Thai specialty dishes on the patio. Almost all conveniences are included in the price.

You can enjoy these luxuries for free…

Luxury Villas Phuket Team

housekeeper

Housekeeper

Cooks, cleans, washes, irons, and more

in-villa caretaker Phuket

Caretaker

Upkeep and small repairs

Private Butler Service

Butler

For special requests

View Phuket Villa Team

Entertainment/Computer/Internet/Communication

bismarcks-paradise-wifi-laptop

A notebook computer with Wi-Fi fibre optic broadband is available for you at no extra cost, in addition to a Hi-Fi stereo, flat-screen TV and two Blu-Ray video devices (European and Asian regions).

During your stay we will provide a mobile phone with a Thai telephone number. You may make and receive phone calls (local and international) at substantially cheaper rates than outside the resort.

Kitchen/Cooking Lessons/Welcome Package

Complimentary Gift Your private housekeeper is happy to prepare Thai specialities, some international dishes and breakfast (see menu). If you inform her of your preferences she will also try to source food herself, either from the local market (on Tuesdays, Thursdays and Saturdays), from nearby shops or from our own storeroom (stocked with hard-to-find or imported products, see final page of menu).

Food preparation during your stay is of course included; however, the housekeeper will settle the grocery costs with you separately.

The following cooking ingredients are supplied as standard in the house free of charge: chili sauce, oyster sauce, soybean oil, Maggi soy sauce, sweet soy sauce, sweet spicy chicken sauce, Thai spice blend, sugar, salt, pepper, red chili, sunflower oil, white-wine vinegar, balsamic vinegar, olive oil.

We recommend that you make use of your housekeeper’s culinary expertise and observe when she cooks; it’ll be your very own private Phuket cooking class and it’s free! You can also accompany her to the local market during her purchases to learn more about Thai cuisine.

The kitchen contains the following appliances: electric grill, gas stove, kettle, oven, drinks’ blender, toaster, coffee machine with filtre and capsule coffee maker for Caffitaly capsules and Delicato decaf (caffeine free), espresso, and Arabica.

We’ve prepared a small welcome gift for you including: flowers, fruit, cold drinks (Sprite, Coke, Diet Coke, beer), butter, toast, marmalade, milk, slushies, coffee, tea and eggs.

Miscellaneous:

defibrillator

  • Drinking water:Drinking water: Our drinking water is sourced from one of our own wells and is of the highest quality (see German laboratory test in the download area) so drinking, brushing teeth, and showering are not a problem. We have also provided an 18-litre drinking water dispenser for cool water. Empty bottles are automatically replaced.
  • Transport to and from Phuket International airport (for reservations of two days or more)
  • Wheelchair available
  • Defibrillator available
  • Safe
  • Pets are welcome as long as they do not disturb other guests
  • In-house pharmacy
  • Various pillow types
  • An international range of electrical adaptors
  • Additional soft mattress available

For the beach:

Large beach towels (2 x 1m), 2 x 1.6m beach mat and parasol are available. An insulated bag to keep items cool.

For children:

baby-monitors

We provide:

  • Children’s car seats
  • High chairs
  • Cots
  • Rubber rings
  • Armbands and baby monitors (please reserve).

Toiletries:

Hygiene products such as shampoo, conditioner, shower gel, cotton buds, hairnets (reusable for the entire stay), bathrobes, tooth-brushing kits as well as slippers
Mosquitoes: the bedrooms and bathrooms of the Phuket pool villas are fitted with movable mosquito nets (there are unfortunately mosquitoes in the area but not many). We are able to provide anti-mosquito cream and insecticide spray

In the garden/private pool:

beef-chefYour totally private pool is a chemical-free freshwater environment which has had a small amount of salt added to it. The salt levels and PH-level are electronically regulated. This is much healthier for your body than the more commonly used chlorine. Excellent for the kids!

  • Large gas grill

Luxury with a small price tag:

large-gas-grill

  • Beefer and beef chef
  • Babysitter
  • Extra bed
  • Hard-to-find products – such as wine, beer, barbecue meat, bread – are available from our storeroom.
  • Food for the kitchen sourced from local suppliers.
  • Transport to Beach

What you should bring with you:

  • Your excellent company, that’s all!