FAQ Luxury Villa Estate

Luxury Villa Estate FAQ

Find below our compilation of common questions covering accommodation, vehicle rental, environment and other areas.

Luxury Villa Estate FAQ Concerning Accommodation

Do the Villas have internet connection?
Do we have to bring our own towels?
Is there a barbecue in the villa?
SectionIs it a private pool and may we use it at night?
Can the maid cook for us?
Is there a washing machine in the villa?
Do you have a cot?
Is an early check-in possible?
Can we bring our dog?
Do you accept credit cards for the deposit and the final payment on-site?
Do the Villas have internet connection?

Every villa has its own wireless Internet connection. It is available around the clock and the Internet runs over a fiber optic connection (high speed internet).

Do we have to bring our own towels?

No, our villas are fully equipped with high quality towels and beach towels.

Is there a barbecue in the villa?

Each villa has a large gas grill in the garden and in addition a smaller electric table-grill.

SectionIs it a private pool and may we use it at night?

As you can see on the photos, the pool is right in your garden and you’re the only one who has access to it. There is no way to look into your garden area from the outside. And of course you can use the pool whenever you want.

Can the maid cook for us?

Your maid will be more than happy to cook Thai specialists for you. You only need to pay for the ingredients, which the maid gets fresh from the market.

Is there a washing machine in the villa?

Each villa has its own washing machine. The laundry is done by your maid. You can of course also wash by yourself. Fabric softener, detergent, etc. is all available.

Do you have a cot?

A cot (max. user weight 15 kg) is available on- site.

Is an early check-in possible?

Basically an early check-in is possible, but this always dependents on the availability of the villa and the departure times of the previous guests. Please discuss this at time of booking with our local representative.

Can we bring our dog?

Gladly, please take care of the necessary vaccinations.

Do you accept credit cards for the deposit and the final payment on-site?

There is no deposit and we can accept Visa and MasterCard for final payments on site.

Luxury Villa Estate FAQ concerning Rental of Vehicles

Do you offer car rental?
What about scooters?
Is an international driver’s license required?
Do you offer car rental?

Yes, we do. We have a smaller car (Toyota Yaris) for up to 5 people, a larger minivan (Toyota Innova) for up to 7 people and a pickup (Toyota Hilux) – see the car rental page for more details. Our vehicles are equipped with a navigation system in which we have already stored the most important travel destinations such as shopping centers, restaurants, hospitals, etc.
More information about car rental

What about scooters?

Yes, we also have scooters for rent.

Is an international driver’s license required?

Usually an EU driving license is sufficient, but sometimes the police ask for International driver’s license. Therefore, we recommend to also bringing an International driving license with you.

Luxury Villa Estate FAQ About the Environment – Activities, Shopping, Beaches, etc.

How far is it to the nearest beaches and restaurants?
How far is the nearest grocery shops and do we get baby food?
What’s the best way to change money?
What activities are there if it rains for a longer time, especially with kids?
How far is it to the nearest beaches and restaurants?

By car or scooter it takes about 5 minutes to the beautiful beaches of Nai Thon and Nai. The beaches offer a wide selection of small restaurants which are located directly on the beach. The beach of Nai Thon is the most beautiful beach on Phuket.

How far is the nearest grocery shops and do we get baby food?

Smaller shops are accessible by a vehicle in a matter of minutes, to the bigger supermarkets it takes about 15 minutes by car. Baby food or diapers are not a problem. (Shops and many more destinations are already programmed into the navigation system in the car.)

What’s the best way to change money?

In Phuket there are ATMs on every corner where you can most easily withdraw money with your debit/credit card. Please make sure that your card is unlocked for foreign countries. The best place to change cash are the local banks, you should avoid changing money at the airport because the exchange rates there are usually not the best.

What activities are there if it rains for a longer time, especially with kids?

Should it rain for a long time, you can, for example, visit the “Phuket Sea Aquarium” or the amusement park “Phuket Fantasea”.

Other Luxury Villa Estate FAQ

What electrical plugs are used on Phuket?
Do I need a visa?
Which vaccinations do I need?
Shall we take a malaria prophylaxis?
What electrical plugs are used on Phuket?

Euro flat plug and Schuko plug can be used without an adapter. The voltage used in Thailand is 220V. Details can be found here – Wikipedia.

Do I need a visa?

That varies. It is 30 days for most nationalities. A detailed overview can be viewed on the side of the Foreign Ministry of Thailand – Thailand’s visa information . (An overview of all nationalities who can travel to Thailand without a visa, click on “Summary of countries and territories Entitled for Visa Exemption and Visa on Arrival”) If you want to stay longer than the specified visa free time, must you apply for a visa at the Thai representative responsible for you.

Which vaccinations do I need?

In addition to the standard vaccination it is also recommended to get Hepatitis A/B. Since these recommendations regularly change and also vary depending on the country, we ask you to get into contact with your Foreign Office.

Shall we take a malaria prophylaxis?

Please contact your Foreign Office for their recommendation. So far, no case of malaria is known.

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Caretaker, Housekeeping and Butler | Villa Team Phuket

Consists of a villa housekeeper, a personal villa butler, and a villa caretaker. The entire team strives to make your holiday stay a truly unforgettable and pleasurable experience without any compromises. Your villa housekeeper will take care of all cleaning and maintenance work the villa requires. Your villa butler can be reached on a 24-hour basis via the house phone and will be available to provide service upon request.

In Villa Dining - Luxury Villa Estate FAQ

A real culinary delight awaits you in your very own villa kitchen, served by the pool. Our well-qualified housekeeper buys the required ingredients for you and also cooks the dishes for you – as requested. The choice is sumptuous: more than 20 Thai specialties, various international dishes, breakfast as well as desserts. Several children’s meals are also available.

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