Villa Services | Luxury Villas Phuket
Our Phuket Villa Services Team is glad to welcome you. Your stay should be as perfect as possible, and for this reason we have set a standard of villa services which we believe is even better than five-star.
Villa Services provided:
Your butler is on call 24/7. Your villa housekeeper is at your disposal daily from 9am to 5pm for cleaning, laundry, breakfast and will be happy to serve you Thai specialty dishes on the patio. Almost all conveniences are included in the price.
You can enjoy these luxurious villa services for free…
Luxury Villas Phuket Team
Cooks, cleans, washes, irons, and more
Upkeep and small repairs
For special requests
A notebook computer with Wi-Fi fibre optic broadband is available for you at no extra cost, in addition to a Hi-Fi stereo, flat-screen TV and two Blu-Ray video devices (European and Asian regions).
During your stay we will provide a mobile phone with a Thai telephone number. You may make and receive phone calls (local and international) at substantially cheaper rates than outside the resort.
Kitchen/Thai Cooking Lessons/Welcome Package
Your private villa housekeeper is happy to prepare Thai specialities, some international dishes and breakfast (see menu). If you inform her of your preferences she will also try to source food herself, either from the local market (on Tuesdays, Thursdays and Saturdays), from nearby shops or from our own storeroom (stocked with hard-to-find or imported products, see final page of menu).
Food preparation during your stay is of course included; however, the housekeeper will settle the grocery costs with you separately.
The following cooking ingredients are supplied as standard in the house free of charge: chili sauce, oyster sauce, soybean oil, Maggi soy sauce, sweet soy sauce, sweet spicy chicken sauce, Thai spice blend, sugar, salt, pepper, red chili, sunflower oil, white-wine vinegar, balsamic vinegar, olive oil.
We recommend that you make use of your housekeeper’s culinary expertise and observe when she cooks; it’ll be your very own private Phuket cooking class and it’s free! You can also accompany her to the local market during her purchases to learn more about Thai cuisine.
The kitchen contains the following appliances: electric grill, gas stove, kettle, oven, drinks’ blender, toaster, coffee machine with filtre and capsule coffee maker for Caffitaly capsules and Delicato decaf (caffeine free), espresso, and Arabica.
We’ve prepared a small welcome gift for you including: flowers, fruit, cold drinks (Sprite, Coke, Diet Coke, beer), butter, toast, marmalade, milk, slushies, coffee, tea and eggs.
Miscellaneous Villa Services:
- Drinking water: Our drinking water is sourced from one of our own wells and is of the highest quality (see German laboratory test in the download area) so drinking, brushing teeth, and showering are not a problem. We have also provided an 18-litre drinking water dispenser for cool water. Empty bottles are automatically replaced.
- Transport (transfer) to and from Phuket International airport (for reservations of two days or more)
- Wheelchair available
- Defibrillator available
- Anti Theft In Villa Safe
- Pets are welcome as long as they do not disturb other guests
- In-house pharmacy
- Various pillow types
- An international range of electrical adaptors
- Additional soft mattress available
For the beach:
Large beach towels (2 x 1m), 2 x 1.6m beach mat and parasol are available. An insulated bag to keep items cool. Check out the Top Phuket Beaches
For children (kids amenities):
Bismarck’s Paradise provides (please let us know in advance if you need one of the following children amenities):
- Children’s car seats
- High chairs
- Rubber rings
- Armbands and baby monitors
- Beach / Garden tent (80% UV safe)
- Children fence
- Baby pool
- Pool animals/toys
- Sand toys
- Toy collection german
- Toy collection English
- Fins and swimming goggles
- Nintendo Switch Console (max. 4 players), available games: mario kart deluxe (> 0 years), Splatoon 2 (> 5), Super Mario Odyssey (> 5), Arms (> 5) and Zelda (> 11)
Hygiene products such as shampoo, conditioner, shower gel, cotton buds, hairnets (reusable for the entire stay), bathrobes, tooth-brushing kits as well as slippers
Mosquitoes: the bedrooms and bathrooms of the Phuket pool villas are fitted with movable mosquito nets (there are unfortunately mosquitoes in the area but not many). We are able to provide anti-mosquito cream and insecticide spray
In the garden/private pool:
Your totally private pool is a chemical-free freshwater environment which has had a small amount of salt added to it. The salt levels and PH-level are electronically regulated. This is much healthier for your body than the more commonly used chlorine. Excellent for the kids!
- Large gas grill
Luxury with a small price tag:
- Beefer and beef chef
- Extra bed
- Hard-to-find products – such as wine, beer, barbecue meat, bread – are available from our storeroom.
- Food for the kitchen sourced from local suppliers.
- Transport to Beach
What you should bring with you:
- Your excellent company, that’s all!